Eligibility for Returns
Physical products such as The Monetized Mom Book are printed and shipped on demand.
As a result, we do not accept returns for reasons such as buyer’s remorse, shipping delays, or change of preference.
However, if your item arrives damaged, defective, or misprinted, you may request a replacement or refund within 14 days of delivery.
How to Request a Return or Replacement
If your item qualifies under the conditions above, please email us at [email protected] within 14 days of receiving your order.
Include the following information:
- Your full name and order number
- A photo of the damaged or defective item
- A short description of the issue
Once verified, we will process a replacement or issue a refund to your original payment method.
Processing & Shipping
Approved replacements are printed and shipped directly by Lulu Direct, our print-on-demand fulfillment partner.
Refunds, if applicable, are processed through Stripe, PayPal, or Klarna within 5–10 business days after approval.
You will receive a confirmation email once your refund or replacement has been issued.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after confirmed delivery.
If your tracking information shows “delivered” but you did not receive your item, please contact the shipping carrier directly.
Contact Information
For any questions about your order, refund, or replacement, please contact:
402 Creative LLC
634 NE Main Street #1859
Simpsonville, SC 29681
Email: [email protected]