Digital Products, Programs & Services
All digital products, online courses, and coaching or consulting programs are non-refundable once purchased or contracted. Because these are digital or service-based offerings with immediate access, all sales are final.
Clients purchasing coaching or consulting programs agree that all payments are contractual obligations and subject to the full terms outlined in their service agreement.
Live Events
Event ticket sales are final.
Tickets may be transferred to another participant up to 14 days prior to the event.
If an event is canceled by 402 Creative LLC, a full refund will be issued to the original payment method.
Physical Products (Books & Merchandise)
Physical products such as The Monetized Mom Book are fulfilled by third-party partners.
We currently offer returns and refunds only for defective, damaged, or misprinted items.
If your book or merchandise arrives damaged or incorrect, please email [email protected] within 14 days of delivery with:
- Your order number
- A photo of the issue
- A brief description of the problem
Once verified, we’ll replace the item at no cost or issue a refund to your original payment method.
Because each book is printed and shipped on demand, we do not accept returns for reasons of buyer’s remorse, shipping delays, or change of preference.
Guarantee Policy
Any satisfaction guarantee displayed on the website (e.g., “love it or your money back”) applies only to the specific product or offer where stated and will include instructions on how to claim.
Guarantees are not transferable to other products, coaching programs, or services.
Processing & Contact
Refunds, where applicable, are processed through our secure payment processors — Stripe, Klarna, and PayPal — within 5–10 business days after approval.
Contact Us
If you have any questions about this Disclaimer, please contact us at:
402 Creative, LLC
634 NE Main Street #1859,
Simpsonville, SC 29681
Email Address: [email protected]
Last Updated: November 7, 2025